Updated: April 03, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

The closed caption is garbled only on NBC through my YOUTUBE tV.

I am hearing impaired.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

Only shows through NBC on my YOUTUBE tV have garbled or non existent closed captioning.


Those captions are autogenerated, it tends to be a bit messed up
There is nothing that can be done to improve them

Customer Replay

That means your Network cannot do what other networks are providing for the hearing impaired?

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We are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with NBC, we provide assistance regarding issues on the platform, but we don't have access to their databases, and therefore, can't change anything from our side.

Customer Replay

I understand. So other people are experiencing this same problem with NBC?

Yes, unfortunately:(

Customer Replay

Thank you!! Have a great afternoon.

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