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Some one has apparantly hacked my account and changed my password
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please specify the name of the service you're referring to?
YouTube premium
I see
Someone apparently hacked my account and changed my password, now I have no access
You can't give me a temporary password or cancel my subscription for me?
To recover your YouTube password, follow the instructions to change your Google Account password:
- Go to the page https://accounts.google.com/signin/recovery
- Enter the email, then click "Next".
- Instead of entering your password, click "Try another way"
- Enter the phone number.
- Choose the option "Send a code".
- If you don't have access to the phone number, please choose the option "Try another way" and follow the on-screen instructions.
Will try that.
Please keep me posted
Can you tell me how to contact Google directly?
Currently, Google doesn't have a direct email or phone number
This is costing me monthly for something that I no longer have access to friend
Typical
Have you tried recovering your account?
I have tried entering my password to no avail
Please follow the instructions I've sent you to recover access
That's why I assumed that someone has hacked the account. The Google account that is.
Ok, I just don't want to have to cancel my card and wait 2 weeks for another.
Sure, I understand
Let me know how it's going
I can get a temporary card for an extra fee
Will do friend
What do you mean by a temporary card for an extra fee?
The bank will give me a temporary card until I receive my permanent card. The temp card will not have a chip. Will have to slide it.
Can still be used online
Yes, of course
Anyway friend, allow me time to use your advice before I have to go the cancel rout.
Sure! Do you have any additional questions I can help you with?
Not at the moment.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
Have a great day friend, and an even better day tomorrow
Thanks, you too!
🤠
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