Updated: April 13, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

Ringer on my iPhone not working

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay


Nice to meet you, *****!
Did you restart your phone?

Customer Replay


Got it.
When did the issue start?

Customer Replay

A few days ago

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Got it.
What iPhone model do you have?

Customer Replay



*****, what troubleshooting steps have you already done?

Customer Replay

Checked settings for notifications in Messages and Phone and Messenger.
When I hit the button to change the ringer the red bell on the left has a line through it. Where does that come from?

It seems to me that iPhone "Mute" feature is turned on.

Customer Replay

How do I turn that off?

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This switch is located above the two volume buttons on most iPhone models. This is the iPhone's physical mute switch.

Customer Replay

Got it. The red bell with the line thru it is gone

Could you please check your ringer?

Customer Replay

I’ll try calling my iPhone. Please wait a moment

Customer Replay

It’s working !!! Thanks for your help

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I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thanks. That was it

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