Created: October 19, 2022

Ringer on my iPhone not working

Last Edit: November 20, 2022
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Customer Reply
*****
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Nice to meet you, *****!
Did you restart your phone?
Customer Reply
Yes
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Got it.
When did the issue start?
Customer Reply
A few days ago
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Got it.
What iPhone model do you have?
Customer Reply
8
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
👍
*****, what troubleshooting steps have you already done?
Customer Reply
Checked settings for notifications in Messages and Phone and Messenger.
When I hit the button to change the ringer the red bell on the left has a line through it. Where does that come from?
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
It seems to me that iPhone "Mute" feature is turned on.
Customer Reply
How do I turn that off?
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
This switch is located above the two volume buttons on most iPhone models. This is the iPhone's physical mute switch.
Customer Reply
Got it. The red bell with the line thru it is gone
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
:)
Could you please check your ringer?
Customer Reply
I’ll try calling my iPhone. Please wait a moment
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
👍
Customer Reply
It’s working !!! Thanks for your help
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No thanks. That was it
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Thank you for chatting with us today!
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