
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
May I know the model of TV you are referring to?
May I know the model of TV you are referring to?
Customer Reply
Vizio



Thanks
Facing your Vizio TV, the power button on newer models is located on the lower, right back side of the TV, beneath the HDMI ports. On older Vizio TVs, the power button is on the left, side of the bezel or on the front, bottom left corner of the bezel.
Facing your Vizio TV, the power button on newer models is located on the lower, right back side of the TV, beneath the HDMI ports. On older Vizio TVs, the power button is on the left, side of the bezel or on the front, bottom left corner of the bezel.
Customer Reply
Ok, I pressed the button but nothing happened.

May I know if you see any indicators blinking?
Customer Reply
I forgot I had unplugged it. Plugged it back in and pressed the button again and the light came on in the lower left corner but then the light went back off. No picture or light of any kind on screen.

Got it
Please try these steps:
Unplug the device from the main supply, and leave it for a couple of minutes. Then, instead of turning it back on, hold down the power button for about thirty seconds. The TV initiates the reset and performs the necessary steps
Please try these steps:
Unplug the device from the main supply, and leave it for a couple of minutes. Then, instead of turning it back on, hold down the power button for about thirty seconds. The TV initiates the reset and performs the necessary steps
Customer Reply
Ok, doing that.

Take your time
Customer Reply
So I understand - do I plug it back in before holding down the power button?

Yes, right
Customer Reply
Oh great - it is back on. Thanks!!

Nice!
Let me know if any questions arise
Let me know if any questions arise
Customer Reply
Yay! Ok, I will. You deserve a raise.

We are glad that you have resolved your issue using Howly!
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