Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Please, could you specify what device you have this problem with?
I mean like laptop, mobile phone, PC, etc.
Please, could you specify what device you have this problem with?
I mean like laptop, mobile phone, PC, etc.
Customer Reply
I am using a laptop. It was fine last week now everything is blurred. I had a zoom call with my church this morning. They were clear but my picture was blurred. I upgraded my zoom this morning after the meeting but it is still blurred
Thank you for the information!
*****, the main cause is due to poor lighting when using Zoom.
Also, it could be your camera lens is dirty or your internet connection is getting throttled, which can be due to background apps hogging the bandwidth.
To adjust the clarity of your Zoom, try changing your lighting.
*****, the main cause is due to poor lighting when using Zoom.
Also, it could be your camera lens is dirty or your internet connection is getting throttled, which can be due to background apps hogging the bandwidth.
To adjust the clarity of your Zoom, try changing your lighting.
Customer Reply
Do I just change the lighting in the room?
Yes, try it, please
Customer Reply
okay. hold on please
Sure, take your time!
You can also check your camera using the standard app
To open up your webcam or camera, select the Start button, then type 'Camera' and choose it!
You can also check your camera using the standard app
To open up your webcam or camera, select the Start button, then type 'Camera' and choose it!
Customer Reply
Okay. That works. Many thanks
You're welcome!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
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