Created: January 14, 2023

My series 6 Samsung TV just started popping up banners on the bottom of the screen which advertise the features of the TV

Last Edit: January 14, 2023
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Mykola Diakun
Mykola Diakun Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Nice to meet you, *****!
To remove the banner at the bottom of your Samsung TV, you have to get your Remote Control and Click on Tools, then Turn Demo Off.
Customer Reply
tv does not respond to tools button on remote.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Understood.
1. You can make use of the keys found on your TV.
2. Switch ON your TV, then click on Volume.
3. While holding on the Volume, click on the Menu key.
4. The menu will appear, keep on pressing.
5. Wait until it will show Standard or Dynamic Mode.
Customer Reply
Following directions, not working.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Understood.
1. Go into the SETUP menu then scroll down to LOCATION.
2. Using the left or right arrow keys change STORE to HOME and the pop-ups should no longer appear on the screen.
Customer Reply
I cagier the menu button to respond.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Noted.
Customer Reply
I can’t get the menu button to respond.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Is there any error appearing while you do this?
Customer Reply
No. However, I have a second Samsung TV, and that remote got me into the menu.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Understood.
Customer Reply
I got to the tools button and turned off the demo mode. That seems to have stopped it.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Can you repeat these steps, please?
1) Turn on your TV. You can find the set of buttons either on the bottom of the TV or on the side panel.
2) Locate the volume button and press it. The volume indicator will display on the screen.
3) Now press the Menu button. Keep holding the menu button until the Standard mode appears.
4) The TV has changed from Demo mode to Standard Mode.
Great!
Can you turn your TV off and on?
Customer Reply
I reset to standard mode.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Is it working properly now?
Customer Reply
Yes. Thank you.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Is there anything else I can do for you today?

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