Updated: March 20, 2023
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MY SAFE DIdnt open when I push button
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Replay
*****
Nice to meet you, *****!
Can you tell me the model of your Safe?
Customer Replay
sfw123gtc
Customer Replay
or bw715305
Looks like this one?
Customer Replay
Right
Did you try to replace the batteries?
Customer Replay
No. That LED IS NOT ON.
Ok, got you.
Just in case, try to replace batteries.
- Pull out the battery drawer on side of the electronic lock to the right.
- Insert 4 batteries. (Do not use rechargeable or Non-Alkaline. Do not mix old with new batteries or mix brands of batteries).
- Replace the electronic lock by sliding it to the left.
Customer Replay
Now I changed battery, start working.
thank you very much
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Replay
No more. Good night!
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