Created: January 18, 2023

MY SAFE DIdnt open when I push button

Last Edit: January 18, 2023
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Hanna Finley
Hanna Finley Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Hanna Finley
Hanna Finley Tech Expert & Writer
Nice to meet you, *****!
Can you tell me the model of your Safe?
Customer Reply
sfw123gtc
Hanna Finley
Hanna Finley Tech Expert & Writer
Ok
Customer Reply
or bw715305
Hanna Finley
Hanna Finley Tech Expert & Writer
Looks like this one?
Customer Reply
Right
Hanna Finley
Hanna Finley Tech Expert & Writer
Did you try to replace the batteries?
Customer Reply
No. That LED IS NOT ON.
Hanna Finley
Hanna Finley Tech Expert & Writer
Ok, got you.
Just in case, try to replace batteries.
1. Pull out the battery drawer on side of the electronic lock to the right.
2. Insert 4 batteries. (Do not use rechargeable or Non-Alkaline. Do not mix old with new batteries or mix brands of batteries).
3. Replace the electronic lock by sliding it to the left.
Customer Reply
Now I changed battery, start working.
thank you very much
Hanna Finley
Hanna Finley Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No more. Good night!

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