Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
it’s been like that for some time now, I could maybe say several months
Can you please explain what happens when you try to work with this app?
Does it get open?
no it doesn’t open
Do you have this app on your phone?
yes, in a iPhone 13 pro
Have you tried to reinstall the app?
Not yet
For the beginning, please try to restart your device
And see if it’s helps
That did the trick
Perfect!
I am glad to hear that your problem is resolved!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!