My phone is going directly to voicemail
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you, please, tell me more about that issue? Do you not receive phone calls?
my Doctor phone calls are going directly to my Voicemail
Is it happening only with your doctor's calls?
Yes
No, actually All calls
Noted.
I have a Moon icon next to today’s time. Not sure why
Are you using iPhone?
Yes
I see.
It's because your phone is in Do Not Disturb mode.
Sorry, I don’t feel very good at all & he’s called 3x
Where do I find Do not Disturb?
Let's turn it off. Access the Control Center (it's where you turn on your WIFI, mobile data, etc.)
Turn my phone off?
No.
Open the picture below, please.
Do you see where the arrow is pointing? You should see Do Not Disturb option written there. Just tap on it.
It’s Working Thank you
Okay, great.
Is there anything else I can do for you today?
Get answers until you're satisfied
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