Created: January 23, 2023

My phone is going directly to voicemail

Last Edit: January 23, 2023
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Peter Davis
Peter Davis Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Peter Davis
Peter Davis Tech Expert & Writer
Nice to meet you, *****!
Could you, please, tell me more about that issue? Do you not receive phone calls?
Customer Reply
my Doctor phone calls are going directly to my Voicemail
Peter Davis
Peter Davis Tech Expert & Writer
Is it happening only with your doctor's calls?
Customer Reply
Yes
No, actually All calls
Peter Davis
Peter Davis Tech Expert & Writer
Noted.
Customer Reply
I have a Moon icon next to today’s time. Not sure why
Peter Davis
Peter Davis Tech Expert & Writer
Are you using iPhone?
iphone13
Customer Reply
Yes
Peter Davis
Peter Davis Tech Expert & Writer
I see.
It's because your phone is in Do Not Disturb mode.
Customer Reply
Sorry, I don’t feel very good at all & he’s called 3x
Where do I find Do not Disturb?
Peter Davis
Peter Davis Tech Expert & Writer
Let's turn it off. Access the Control Center  (it's where you turn on your WIFI, mobile data, etc.)
Customer Reply
Turn my phone off?
Peter Davis
Peter Davis Tech Expert & Writer
No.
Open the picture below, please.

Do you see where the arrow is pointing? You should see Do Not Disturb option written there. Just tap on it.
Customer Reply
It’s Working Thank you
Peter Davis
Peter Davis Tech Expert & Writer
Okay, great.
Is there anything else I can do for you today?

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