Updated: March 06, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

My panasonic cordless phone is stuck on mute, how can i remove mute

Hello, thank you for using Howly.
Could you tell me please the model of your phone?

Customer Replay

kx tgd833w


Okay got it
You can't turn in it on, right?

Customer Replay

No phone will answer but can not hear the other caller
phone is on mute

Okay thank you for the details
When the MUTE function is activated, the word MUTE flashing on the telephone display screen.
To de-activate the MUTE function, press the button below the word MUTE again and the word MUTE will stop flashing on the LCD screen on the handset.

Customer Replay

ok I did but is still showing on screen

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Okay I understood
Could you try to do this while on the call? To unmute, press the Mute button.

Customer Replay


Keep me posted please

Customer Replay

Still showing on mite

When you press the LEFT SELECT button it switches to flashing or static, right?

Customer Replay

yes it flashs mute on screen

banner 6

It should become static. Flashing - Mute is turned on. Static - Mute is turned off. Could you make it static and check if the issue is still there, please?

Customer Replay

nit sure what is static how to access

The mute icon should stay there, but not flashing

Customer Replay

what truy to make a call the mute shows on screen

Does it start flashing when you press the mute button during the call?

Customer Replay


banner 9

And when you press again it stops but is still there, right?

Customer Replay


That is how it should stay when it's unmuted. It should stay there but not flashing

Customer Replay

Your saying that mute should stay on screen showing mute ?

Yes. Flashing - turned on. Not flashing - turned off
But the icon will always be there

Customer Replay

ok so if it is flashing is muted?

Customer Replay

ok thanks

You are welcome, *****!
Can I help you with anything else?

Customer Replay

no thanks

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