My laser printer had a paper jam in the back, which I cleared and now says there is a jam inside

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!

Let me give you brief instructions that could help you out:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
2. Open the back cover.
3. Pull the blue tabs at the left and right sides toward you to release the fuser cover.
4. Use both hands to gently pull the jammed paper out of the fuser unit.
5. Close the fuser cover.
6. Close the back cover until it locks in the closed position.

Could you, please, turn off the printer and try again?

Correct.

I understand.
If the previous steps did not help, please try this now:
Open the front cover.
Remove the toner cartridge and drum unit assembly.
But please be careful, the machine's internal parts can be hot. Wait for the machine to cool down before touching them.
Then, Pull out the jammed paper slowly.
Install the toner cartridge and drum unit assembly into the machine and Close the front cover.

Just a few more minutes, please. I am creating the instruction for you just now
Please try to follow these steps to remove the toner cartridge and drum unit.
1. Make sure the machine is turned on.
2. Open the front cover.

3. Remove the toner cartridge and drum unit assembly from the machine.

If needed, push down the green lock lever and take the toner cartridge out of the drum unit.

Good. Were you able to take the paper out or just to remove the parts so far?

It's my pleasure! I am glad the issue is resolved for you!
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Is there anything else I could help you with?