Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
I have spoken to spark and gone through many different ways to get it to work and they say it is a problem with microsoft
Okay, I see
What do I do next
*****, have you tried performing Network Reset yet?
Yes
Noted
Let's try troubleshooting it the first way. Follow the instructions, please:
not sure where you mean to type
Do you mean at step 2?
After you click Run as administrator, the command prompt has to appear. Were you able to summon it?
my internet has started to work
That's great!
Do you have any additional questions I can help you with?
No thanks but it has been a bad 7 hours off line
I can understand you
Thank you for chatting with us today!
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