Hello, thank you for using Howly.
What troubleshooting have you done with your iPhone 14 so far?
tried to turn it off but cant it wont do anything
Let`s start off with performing a force restart of your iPhone (it is different from regular restarting and is normally used in critical situations like yours):
ok its seems to be working thank you
Should I guide you on what to do to avoid such from happening in the future?
Kindly do the following:
Okay, you are done, right?
Perfect, can you see 'Critical alerts' anywhere on your screen right now?
You can keep it that way or turn it on if you are using it often.
Alternatively, you can remove the 'Home' app from your iPhone if you are not in need of it.
Good job! Such issue normally doesn`t reoccur after deleting the 'Home' app.
Is your phone working fine now?
yes it appears to be. thank you for your help. have a blessed day.
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