Updated: March 17, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

My iPhone 11 is stuckverifying udate for IOS 16.1.2

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you tell me what you see on your iPhone 11 screen?


Customer Replay

My iPhone 11 attempted an automatic update last night to IOS 16.1.2 . It is stuck "verifying Update," I tried powering the phone off, but it won't allow that either, because it its "verifying Update,"

Could you try pressing and holding the Power Button and Volume up button for 15 seconds?

Customer Replay

The screen shows my background. The time and date. There are two notificationns I can see. One for Settings. One saying an error occured installing the update.. Then there is a huge bright banner saying "Verifying Update" witht he little wheel turning around. It has benn doning tit for hours.

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Let us try to hard restart your iPhone first

Customer Replay

My phone just called 911!

Noted, Let us try another way to reboot your phone
Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the side button.

Customer Replay

Now my emergency page is shown. The phoe is not powering off.

If you see an emergency page, could you swipe from the bottom of the iPhone screen to get back to the iPhone main menu?

Customer Replay

I getthe Siri logo but no Apple logo. AND all yemergencycontacts werecalled.

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Customer Replay

Si=o it is back to thehome screen
I can't get my menu screen at all.

What do you see on your iPhone screen now?

Customer Replay

home screen, background, time, date, notification banners and brightly lit banner saying "verifying update."

Thank you for the info!
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!

Customer Replay


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Please, follow them step-by-step

Customer Replay


  1. Press and quickly RELEASE the volume up button.
  2. Press and quickly RELEASE the volume down button.
  3. Press and HOLD the side button.
  4. When the Apple logo appears, RELEASE the side button.
Customer Replay

i'm still holding it. nothing happening

Please, wait a little more.
If you don't see anything, try these steps faster.

Customer Replay

got the apple!

Great! Please, wait till it turn on

Customer Replay

It has turned on and I have the app screen. It may be fixed.
Whatshould I do about theupdate?

We can try to update your phone again.
Please, Go to your iPhone Settings > General > Software Update.

Customer Replay

wel, guess what? it's verifying update again!

Could we try to wait for 5 min to check if it is working correctly?

Customer Replay

But it looks like it might be doing it. I have the apple and the line running across the screen

Noted, please, wait for 5 min and keep me posted

Customer Replay

Ok! My notification banner says myphoneis updated toIOS 16.1.2!

Customer Replay

I can't tell yu how glad i a to have the useof y phone back.

I am so pleased to see your issue got resolved!

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