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My email was recently hacked
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Thank you.
Do you use outlook, right?
Yes
Ok, got it.
Please login to the Outlook Web App OWA):http://outlook.office365.com/owa
*****, please make the instructions above and keep me noticed, please.
ok
Well that took me to my email. I don
I don's see settings etc
Could you send me a screenshot, please ?
yes.
Ok)
blob:moz-extension
Unfortunately, I can't see the photo.
*****, are you using Outlook desktop software or Outlook on the web?
Yes, and I got to the page you told me to go to with Settings.
I took all the rules off. there was one sending email to Archive. How can I refresh my email?
Excellent, go to Settings > Mail > Automatic Processing > Inbox and Sweep rules.
And in Outlook client, Please click Rules on the Home tab > Manage Rules & Alerts > in the
Rules and Alerts window, you can uncheck all rules to confirm if this issue disappear.
*****, is everything clear with the provided instruction?
I think I have it fixed. Thanks.
Perfect)
Do you have any additional questions I can help you with?
How do I ensure that the email panel I see by going into Office 365 is the one I see when I open my email.
Excuse me, I don't seem to understand you clearly
When I go into Outlook through Microsoft Office 365, the page looks different than the one when I open it with my mail icon
***** , it makes no difference, you just open through different applications.
Never mind. I'll figure it out. I just downloaded Windows 11. I've got it.
Ok:)
Thanks for your help.
Was glad to help you)
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