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My Canon printer MG 2920 won't print
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
nice to meet you Daniel
Is there any error message when you try to print?
Two yellow blinking lights; The first is to the left of a triangle.
The second is to the left of Color ink. I believe the color ink is probably low and needs to be replaced. I just replaced the black cartridge
Let's factory reset it
- Select “Setup” on your Canon printer. Then, navigate to the “Device settings” via the arrow keys and press “OK”.
- Next, navigate to the “Reset settings” and press “OK”. Look for the “Reset” option and select “OK”.
- Select “Yes”.
where do I go to reset,et al?
What do you mean?
I went to Settings and there are no such instructions
Did you select setup?
Can't find Setup
F is the setup button
Click or tap on the numbers to view the image, please.
Are you certain you are looking at the Canon MG2920?
It's probably the least expensive model and is also known as the Canon Pixma
Yeah, there are multiple of those, trying to find the MG2920
Alright, do you have a button with a red triangle?
yes it is a stop button
Alright, try holding and pressing that one
ok now the only blinking yellow is the Color ink button - which probably means I am low or out of color ink
Did you change it recently?
No just changed black ink cartridge
I see, try re-seating both cartridges then
okay. give me a minute
Take your time
Success!
Great!
Thanks for your patience. I will give you a great rating. Is there anything else I should do?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
As for the question, since the printer works there's no need to reset it:)
No, I'm good
Glad to assist!
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