Created: November 10, 2022

My Canon printer MG 2920 won’t print

Last Edit: November 10, 2022
Daniel Moore
Daniel Moore Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Daniel Moore
Daniel Moore Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
nice to meet you Daniel
Daniel Moore
Daniel Moore Tech Expert & Writer
Is there any error message when you try to print?
Customer Reply
Two yellow blinking lights; The first is to the left of a triangle.
The second is to the left of Color ink. I believe the color ink is probably low and needs to be replaced. I just replaced the black cartridge
Daniel Moore
Daniel Moore Tech Expert & Writer
Let's factory reset it
Step 1: Select “Setup” on your Canon printer. Then, navigate to the “Device settings” via the arrow keys and press “OK”.
Step 2: Next, navigate to the “Reset settings” and press “OK”. Look for the “Reset” option and select “OK”.
Step 3: Select “Yes”.
Customer Reply
where do I go to reset,et al?
Daniel Moore
Daniel Moore Tech Expert & Writer
What do you mean?
Customer Reply
I went to Settings and there are no such instructions
Daniel Moore
Daniel Moore Tech Expert & Writer
Did you select setup?
Customer Reply
Can't find Setup
Daniel Moore
Daniel Moore Tech Expert & Writer

F is the setup button
Click or tap on the numbers to view the image, please.
Customer Reply
Are you certain you are looking at the Canon MG2920?

It's probably the least expensive model and is also known as the Canon Pixma
Daniel Moore
Daniel Moore Tech Expert & Writer
Yeah, there are multiple of those, trying to find the MG2920
Alright, do you have a button with a red triangle?
Customer Reply
yes it is a stop button
Daniel Moore
Daniel Moore Tech Expert & Writer
Alright, try holding and pressing that one
Customer Reply
ok now the only blinking yellow is the Color ink button - which probably means I am low or out of color ink
Daniel Moore
Daniel Moore Tech Expert & Writer
Did you change it recently?
Customer Reply
No just changed black ink cartridge
Daniel Moore
Daniel Moore Tech Expert & Writer
I see, try re-seating both cartridges then
Customer Reply
okay. give me a minute
Daniel Moore
Daniel Moore Tech Expert & Writer
Take your time
Customer Reply
Success!
Daniel Moore
Daniel Moore Tech Expert & Writer
Great!
Customer Reply
Thanks for your patience. I will give you a great rating. Is there anything else I should do?
Daniel Moore
Daniel Moore Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
As for the question, since the printer works there's no need to reset it:)
Customer Reply
No, I'm good
Daniel Moore
Daniel Moore Tech Expert & Writer
Glad to assist!