Updated: March 16, 2023
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My account was canceled and not able to use my card for purchases for online game apps

I want to b able to have my account reopened so I can use my debit card

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you please clarify the account for which service or website?

Customer Replay

Google games/ I was using my card to purchase tokens from the game.
It's through google pay
The play store is what I mean

I got you.
Please, follow the instructions below:
Sign in to https://pay.google.com with your Google Account. Find the payment method you are trying to use for the purchase. Check the expiration date of the payment methods listed. Remove or update any expired payment methods.

Customer Replay

So if I'm able to succeed would my card b able used on google play in their apps and would my google account b opened again from your end.

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Yes.
But I want you to know that we're not Google support.

Customer Replay

Ok thank u.

Is there anything else I can do for you today?

Customer Replay

Nope

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

Yep

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