Hello, thank you for using Howly.
Could you please provide me with the reason you cannot check your Chime account?
I try to log on and I have to do these five puzzles,which have done numerous times. Then a message is suppose to send me a code and I never gotten the code
Got you!
Do you mean you try to log in, or you are doing password reset?
Trying to log in to my account
Got you!
Could you please specify to me if you have access to the phone number, which is linked to your Chime?
yes
Chime sends a confirmation code to your phone number when you log in to the app. As you cannot receive SMS on the phone number associated with your Chime account, you can try update it:
Thank you.
Should I try again or just wait for you to help
After updating your phone number you should try to log in again
Ok. Thank you.
No luck
Got you!
Ensure that whenever you change your network provider or mobile device, you update Chime’s settings. To update the settings, follow the steps mentioned below.
I will follow. thanks
I appreciate it!
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