My account has been cancelled due to unpaid bill

Nice to meet you, *****!
Could you tell me, which account are you referring to?

Got it, could you tell me, how did you determine, that your Netflix account was cancelled?

And when was this email sent?

Noted, and could you tell me, when was the last time you logged in to your account?

Got it. Do you remember the credentials for your account?

Thanks for clarifying that. Your membership was canceled due to insufficient funds on your card. Please, click on the "Restart Membership" and add a card to your account

Oh, you could add any card that you would like to your account :)

Please, proceed to add a card to your account, and tell me if it was succefull

Take your time :)

Okay, good. So the issue is resolved, correct?