just bought Canon pixma pro 200, disappointed cant get to print colour rich enough
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May I know your first name, please?
*****
Nice to meet you, *****!
ive tried altering colour maagement from manual but still not achieving strength of colour
Noted, thank you!
You said, that you tried to do this using color management, correct?
yes ive altered matching, contrast, brightness restored it to default etc etc dizzy now
Understood.
the image on the card is my artwork and needs a really clear print
Did you do this in the "Printing Preferences"?
yes
Noted, thank you!
Can you check if ICM is unavailable for Color Correction?
You can find it in the "Printing Preferences"
yes it is and ive tried it
Do you know how to open a "Print dialog"?
not sure
To open the Print dialog, you typically select Print... from the File menu of your application software.
tried typing into my search bar but took me to image
i loaded the drivers ans software from canon instalation download online
Thank you for the info.
Can you open the document that you want to print?
Yes
done
Now, can you press "File"?
ok
Good.
What do you see now?
usual poor colour print
colour still not rich enough looks washed out
Noted. Now can you do this again, but press "File info" instead?
pressed file info
Can you send me a screenshot of what you see on-screen?
Visitor uploaded: Screenshot.png
just printed with file info open and colour now ok
Will I have to do this every time
You can print again without "file info" and check
dont know what magic you have done but its worked
Great!:)
Is there anything else I can do for you today?
no you are a star, thank so much
have a great christmas x
Thank you very much!
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