Updated: March 16, 2023
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by Anton Khomyk
Tech Expert & Writer
993 resolved issues

I’ve changed all passwords but need to delete my outlook.com account as he’s trying to hack me through my emails but I don’t want to lose my Microsoft account as I use it for a lot of things

Im the victim of a potiential scam

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What is the email address of the Outlook account you're talking about?

Customer Replay



Why do you think you are being scammed?
Can you, please, give me some more details on that issue?

Customer Replay

My bank has advised me of suspicious activity and declined suspicious transactions and Apple alerted me that someone was trying to access my account. He’s asked me for money but I declined. I’ve been flooded with unsubscribed emails since which I’ve deleted and I’ve spoken to the plice

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Noted, *****, thank you!

Customer Replay

What do I do

You want to delete the Outlook account, correct?
If you do that, you will not be able to use it, to my regret.

Customer Replay

Ise there a way to close outlook so he can’t access it without losing microsoft

If you close your Outlook account, you will have to create a new one. You use *****@outlook.com to log in to your Microsoft account, correct?

Customer Replay

ok how do I do that?

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Do you have access to *****?

Customer Replay


Go to Close your account - https://go.microsoft.com/fwlink/?LinkId=523898.
Check that the page shows the correct Microsoft account, and then select Next.
Read the list, and select the checkboxes to acknowledge you’ve read each item.
In the Select, a reason drop-down list, choose the reason you're closing the account.
Select Mark account for closure.

Customer Replay

ok thank you for your time and effort

You are welcome!
Please, let me know if you have any issues.

Customer Replay

ok thanks

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Welcome, ***** :)

Customer Replay

I read the conditions and can’t risk losing all my photos and downloads. How can I block him from the account?

Do you know the email address of the hacker?

Customer Replay


  1. In Outlook, click on an email from the sender you want to block.
  2. Click on the arrow next to "Junk."
  3. Click on "Block."
  4. Click "OK" on the pop-up box that appears.
Customer Replay

ok thanks. I will do that. Again thanks for your help

You are most welcome, *****!

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