Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What is the email address of the Outlook account you're talking about?
What is the email address of the Outlook account you're talking about?
Customer Reply
*****@outlook.com
Why do you think you are being scammed?
Can you, please, give me some more details on that issue?
Can you, please, give me some more details on that issue?
Customer Reply
My bank has advised me of suspicious activity and declined suspicious transactions and Apple alerted me that someone was trying to access my account. He’s asked me for money but I declined. I’ve been flooded with unsubscribed emails since which I’ve deleted and I’ve spoken to the plice
Noted, *****, thank you!
Customer Reply
What do I do
You want to delete the Outlook account, correct?
If you do that, you will not be able to use it, to my regret.
If you do that, you will not be able to use it, to my regret.
Customer Reply
Ise there a way to close outlook so he can’t access it without losing microsoft
If you close your Outlook account, you will have to create a new one. You use *****@outlook.com to log in to your Microsoft account, correct?
Customer Reply
ok how do I do that?
Do you have access to *****?
Customer Reply
yes
Good!
Go to Close your account - https://go.microsoft.com/fwlink/?LinkId=523898.
Check that the page shows the correct Microsoft account, and then select Next.
Read the list, and select the checkboxes to acknowledge you’ve read each item.
In the Select, a reason drop-down list, choose the reason you're closing the account.
Select Mark account for closure.
Go to Close your account - https://go.microsoft.com/fwlink/?LinkId=523898.
Check that the page shows the correct Microsoft account, and then select Next.
Read the list, and select the checkboxes to acknowledge you’ve read each item.
In the Select, a reason drop-down list, choose the reason you're closing the account.
Select Mark account for closure.
Customer Reply
ok thank you for your time and effort
You are welcome!
Please, let me know if you have any issues.
Please, let me know if you have any issues.
Customer Reply
ok thanks
Welcome, ***** :)
Customer Reply
I read the conditions and can’t risk losing all my photos and downloads. How can I block him from the account?
Do you know the email address of the hacker?
Customer Reply
Yes
1. In Outlook, click on an email from the sender you want to block.
2. Click on the arrow next to "Junk."
3. Click on "Block."
4. Click "OK" on the pop-up box that appears.
2. Click on the arrow next to "Junk."
3. Click on "Block."
4. Click "OK" on the pop-up box that appears.
Customer Reply
ok thanks. I will do that. Again thanks for your help
You are most welcome, *****!
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