Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Could you please clarify what service/company you refer to?
Could you please clarify what service/company you refer to?
Customer Reply
Uber
Got it. What do you mean that you were overcharged, can you, please, clarify that?
Customer Reply
So I had one ride to crown that's was like $45 then once I got there I decided to head home the driver said he would do it for $80 cash so I payed that to him now out of my bank I've also been charged $164 aswell.. So now it's cost me $240
Have you submitted the refund from Uber regarding this issue?
Customer Reply
Not yet I will
I can provide you instructions on that.
Customer Reply
Ok
1. Open the Uber app.
2. Tap the three lines at the top-left corner to access the menu.
3. Tap “Your trips.” Ensure “Past” is selected at the top.
4. Tap the trip for which you would like to request a refund.
5. Tap “I would like a refund.”
2. Tap the three lines at the top-left corner to access the menu.
3. Tap “Your trips.” Ensure “Past” is selected at the top.
4. Tap the trip for which you would like to request a refund.
5. Tap “I would like a refund.”
Customer Reply
There is no lines top left
These lines should look like this:
Customer Reply
All done thx for your help
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