Updated: March 17, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I've been over charged for a ride on the wknd and the driver also took cash off me

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please clarify what service/company you refer to?

Customer Replay



Got it. What do you mean that you were overcharged, can you, please, clarify that?

Customer Replay

So I had one ride to crown that's was like $45 then once I got there I decided to head home the driver said he would do it for $80 cash so I payed that to him now out of my bank I've also been charged $164 aswell.. So now it's cost me $240

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Have you submitted the refund from Uber regarding this issue?

Customer Replay

Not yet I will

I can provide you instructions on that.

Customer Replay


  1. Open the Uber app.
  2. Tap the three lines at the top-left corner to access the menu.
  3. Tap “Your trips.” Ensure “Past” is selected at the top.
  4. Tap the trip for which you would like to request a refund.
  5. Tap “I would like a refund.”
Customer Replay

There is no lines top left

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These lines should look like this:


Customer Replay

All done thx for your help

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