
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Please follow the instructions:
1. First, connect your iPhone to a PC with a USB cable that can transfer files.
2. Turn your phone on and unlock it. Your PC can’t find the device if the device is locked.
3. On your PC, select the Start button and then select Photos to open the Photos app.
4. Select Import > From a USB device, then follow the instructions. You can pick the items you want to import and select where to save them. Allow a few moments for detection and transfer.
Let me know when it's done
Please follow the instructions:
1. First, connect your iPhone to a PC with a USB cable that can transfer files.
2. Turn your phone on and unlock it. Your PC can’t find the device if the device is locked.
3. On your PC, select the Start button and then select Photos to open the Photos app.
4. Select Import > From a USB device, then follow the instructions. You can pick the items you want to import and select where to save them. Allow a few moments for detection and transfer.
Let me know when it's done
Customer Reply
One moment

Take your time!
Customer Reply
Not sure if I have Photos app

Try to select " Photos" and let's see if you have it
Customer Reply
Is there a way for you to call me

Unfortunately, as of now, we don't provide support via phone line. However, I will do my best to resolve your issue here in the chat.
Customer Reply
Photos
Customer Reply
I think I may have it

Here how it should look like
Customer Reply
I found it and the pictures from my phone are being uploaded to my laptop. I think I'm good

That's great!
You sure it's working?
You sure it's working?
Customer Reply
Yes it is

I am so pleased to see your issue got resolved!
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