I'm trying to finish some projects on the Cricut but it keeps saying error in loading
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
I've only updated my machine I don't know how to do any troubleshooting since I'm new to this still
Thank you for the clarification!
Please clear your browser history, cache, and cookies.
do you mean on the circut app?
and if so how do I do that?
No. I mean your Internet browser.
Alright
Please keep me posted.
ok its done
Please close and re-launch the browser and attempt your cut again. If that does not resolve the issue for you, attempt your cut using a different browser. If that does not help, you may be experiencing a dip in internet speeds, resulting in this error.
Awesome it works again!! Thank you so much!
This is good news!
Do you have any additional questions I can help you with?
no that is it!
Got you!
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If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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