Updated: March 27, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

If a screen is too big so that i can't reach the end or side, how can i close it?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please explain the issue in detail? What screen are you talking about?

Customer Replay

I accidentally opened the set-up screen. It's too big so I can't get to the close sign. Also, sometimes I open a screen in bill paying and it is too big to get to the ok sign. How can I shrink these boxes?

Can you tell me what device you use?

Customer Replay


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Do you know what OS is installed on your computer? Is it Windows?

Customer Replay

I don't know wwhat OS is but I'm using Windows


OK, thank you for the info
Please, follow the instructions below:

  1. Press Ctrl + Shift + Esc to bring up Task Manager.
  2. Below Windows Processes, look for Desktop Window Manager.
  3. Select the process and click End task.
  4. Then, restart your computer and check if the problem is now fixed.

Customer Replay

Is everything clear with the provided instruction?

I did all that but it didnt shut down

Customer Replay

OK, got it

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Do i have to do the shut down?

Customer Replay

Have you restarted the computer after that?

No I didn't do it. I will right now. Will you still be there?

Customer Replay

We might be disconnected but you can always get back to the chat with me
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.

Customer Replay

I will be waiting for the result here, *****

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Its still there

Customer Replay

OK, I see
Can you clarify, please: the issue happens only when you use the browser or for apps and programs too?

It's only when I use Quicken. Anton, I have to go. I'll come back later. Thank you.

Customer Replay

PLease, try to press f11 button
If that doesn't help - you can come back later and we will continue

It worked Bless you

Customer Replay

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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