Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please explain the issue in detail? What screen are you talking about?
I accidentally opened the set-up screen. It's too big so I can't get to the close sign. Also, sometimes I open a screen in bill paying and it is too big to get to the ok sign. How can I shrink these boxes?
Can you tell me what device you use?
computer
Do you know what OS is installed on your computer? Is it Windows?
I don't know wwhat OS is but I'm using Windows
OK, thank you for the info
Please, follow the instructions below:
Is everything clear with the provided instruction?
I did all that but it didnt shut down
OK, got it
Do i have to do the shut down?
Have you restarted the computer after that?
No I didn't do it. I will right now. Will you still be there?
We might be disconnected but you can always get back to the chat with me
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I will be waiting for the result here, *****
Its still there
OK, I see
Can you clarify, please: the issue happens only when you use the browser or for apps and programs too?
It's only when I use Quicken. Anton, I have to go. I'll come back later. Thank you.
PLease, try to press f11 button
If that doesn't help - you can come back later and we will continue
It worked Bless you
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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