Updated: March 13, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

I'd like to know why my eBay account was suspended

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
If your account is restricted or suspended, eBay sends an email to your registered email address and to your eBay messages explaining why.
Did you receive this email?

Customer Replay

Yes but it didn't explain why


I see
Suspensions are usually placed on accounts for one of the following reasons:

  1. You have eBay fees to pay
  2. You need to reimburse eBay for a refund it made to your buyer
  3. You have violated one of eBay’s rules or policies
  4. eBay couldn't verify your account information
  5. You need to update your payment method

Is there any reason, that can be true for you?

Customer Replay

No none of them right

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I see
If your eBay account was suspended for no reason, this is usually a sign of a minor slip-up. Holds are often caused by payment issues or the need to verify your account information. Please try to check this and fix it (if there is a need), your account will be reinstated.

Customer Replay

How long does it take take for them to reinstate it

As soon as you check, or fix your issues, the eBay will sent you the letter about account reinstalling

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