Updated: March 17, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

I wanted to do was change my credit card details so that my Uber account is active

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Do you have an Uber application?

image

Customer Replay

yes

  1. Select “Account” and then “Wallet” in your app.
  2. Tap “Add Payment Method.”
  3. Add a payment method by scanning a card, manually entering card info, or adding an alternative payment type.
Customer Replay

I have done this several times..can you please tell me if it has worked? I keep get sent in circles

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What do you have on your screen after you have proceeded with the instructions?

Customer Replay

I can now see the previous card and the new one

So you have added the card successfully

Customer Replay

How do i delete the old one

Please follow
Select “Account” and then “Wallet.”
Select the card you'd like to delete.
Tap the three-dot icon in the upper-right corner.
Tap “Delete,” then confirm.

Customer Replay

There is no three dot icon . but it did give me the option at the bottom of the page to delete that information.. hopefully this has solved the problem

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Is there anything else I can do for you today?

Customer Replay

You have been wonderfully helpful.. I have been trying to navigate this problem for 2 weeks now. Thank you very much
I'm hoping this works well for me now, next time i need an uber ride.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
I am so pleased to see your issue got resolved!

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