Created: January 19, 2023

I want to cancel a restriction I did on someone

Last Edit: January 19, 2023
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Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Nice to meet you, *****!
Could you tell me, which restriction are you referring to?
Customer Reply
im not sure if its the right word in English
but in messenger
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Got it, so you blocked someone on it?
Customer Reply
I didnt block the person
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Could you tell me, you're referring to Facebook Messenger, correct?
Customer Reply
I still can see his profil on facebook but I cant contact him by messenger anymore
I want to undo this, panicking a little bit
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Got it, and do you still see the chat with that person in the Messenger?
Customer Reply
no i cant
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Noted. Please, open the Messenger app, navigate to "Chats" -> tap on your profile picture -> "Privacy" -> "Restricted Accounts" _. tap on the person you want to unrestrict -> at the bottom of your chat, tap "Unrestrict"
Customer Reply
ok let me try
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Of course, take your time :)
Customer Reply
Ok got it
thank you very much
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Have you unrestricted that person?
Customer Reply
Yes i did
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no its alright thabk you
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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