Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
The first thing to check when Cricut will not connect to Design Space is the internet speed.
To use Cricut with Design Space, your internet download speed must be at least 2 Mbps, and the minimum upload speed is 1 to 2 Mbps.
The first thing to check when Cricut will not connect to Design Space is the internet speed.
To use Cricut with Design Space, your internet download speed must be at least 2 Mbps, and the minimum upload speed is 1 to 2 Mbps.
Customer Reply
Ok they r installing a new system in my neighborhood, they have been to our place and we should have up to 200
Got it.
Were you connected to cricut before?
Or this is the first time?
Were you connected to cricut before?
Or this is the first time?
Customer Reply
l have been off my cricut, as we were traveling and I have the cricut with me. This is the first I’ve tried using it since we got to our winter home
Ok. I see
Are you logged into your Cricut account?
Are you logged into your Cricut account?
Customer Reply
I think so I logged in like I always have
Please double-check if you are
Customer Reply
ok
thank you
Customer Reply
I went out and logged in again
Ok, great
Is there any error code?
Is there any error code?
Customer Reply
It said something went wrong try again
Sign out from the Cricut Design Space app, restart your iPad/iPhone, and sign back in to the app. If the issue persists, delete the app, restart your iPad/iPhone and install the app again from the App Store.
Customer Reply
Ok
thank you
Customer Reply
Looks like it is working now! Thank you
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