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I tried to change my visa casrd and address and couldnt
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Where did you try to change your data?
thank u I’m trying to change my Visa card number and address and I cant
on etsy
What troubleshooting have you done so far?
i put all the info and it still came up w the old address and visa
Let us try the next instructions:
- Sign in to Etsy.com and go to Shop Manager.
- Go to Finances, then Payment settings.
- Select Billing.
- Select Edit under your card details or choose Add new card under Your cards.
- Enter your card details and select Save.
I did all that and it didn’t wk
Did you try to reinstall your app?
Yes
Also, I can offer you next way:
- Open the Sell on Etsy app and tap More. https://www.etsy.com/mobile#sell-on-etsy-app
- Tap Finances, then Payment settings.
- Tap the dropdown and select Billing.
- Tap Edit or Add a new card.
- Enter your card details and tap Save.
ok thank u
Is there anything else I can do for you today?
no I’ll try new card and address and hope it wks
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!
Ok
Have a good one!:)
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