Created: December 22, 2022

I tried to change my visa casrd and address and couldnt

Last Edit: January 30, 2023
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Jolene Haston
Jolene Haston Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jolene Haston
Jolene Haston Tech Expert & Writer
Nice to meet you, *****!
Where did you try to change your data?
Customer Reply
thank u I’m trying to change my Visa card number and address and I cant
on etsy
Jolene Haston
Jolene Haston Tech Expert & Writer
What troubleshooting have you done so far?
Customer Reply
i put all the info and it still came up w the old address and visa
Jolene Haston
Jolene Haston Tech Expert & Writer
Let us try the next instructions:
1. Sign in to Etsy.com and go to Shop Manager.
2. Go to Finances, then Payment settings.
3. Select Billing.
4. Select Edit under your card details or choose Add new card under Your cards.
5. Enter your card details and select Save.
Customer Reply
I did all that and it didn’t wk
Jolene Haston
Jolene Haston Tech Expert & Writer
Did you try to reinstall your app?
Customer Reply
Yes
Jolene Haston
Jolene Haston Tech Expert & Writer
Also, I can offer you next way:
1. Open the Sell on Etsy app and tap More. https://www.etsy.com/mobile#sell-on-etsy-app
2. Tap Finances, then Payment settings.
3. Tap the dropdown and select Billing.
4. Tap Edit or Add a new card.
5. Enter your card details and tap Save.
Customer Reply
ok thank u
Jolene Haston
Jolene Haston Tech Expert & Writer
Is there anything else I can do for you today?
Customer Reply
no I’ll try new card and address and hope it wks
Jolene Haston
Jolene Haston Tech Expert & Writer
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!
Customer Reply
Ok
Jolene Haston
Jolene Haston Tech Expert & Writer
Have a good one!:)
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