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I signed up on Disney plus and paid and each time I try to open it it wants more money
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
- Log in to your Disney+ account through a computer or mobile browser
- Select your Profile
- Select Account
- Select your Disney+ subscription under Subscription
- Select Cancel Subscription
- Select Cancel Subscription
You’ll continue to have access to Disney+ until the end of your current billing cycle but will not be charged moving forward.
Is everything clear with the provided instruction?
To do your inst on the computer
Got it.
I have it on my computer and I'm signed in but I can't get it onto the Tv
You can cancel your subscription with computer
How I tried your way but when I logged in I selected the profile but there was not a cue for subscriptions
Got it
I did get in should I just delete acct
Did you cancel it?
Not yet
Do you see the page like on the picture?
What do you mean?
I did it. Thank you
Great
Do you have any additional questions I can help you with?
No I'm good.
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