Created: February 10, 2023

I signed up on Disney plus and paid and each time I try to open it it wants more money

I need to cancel all subscriptions and start over
Last Edit: February 10, 2023
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Anton Khomyk
Anton Khomyk Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Anton Khomyk
Anton Khomyk Tech Expert & Writer
Nice to meet you, *****!
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
1. Log in to your Disney+ account through a computer or mobile browser
Disney+
2. Select your Profile
3. Select Account
4. Select your Disney+ subscription under Subscription
5. Select Cancel Subscription
6. Select Cancel Subscription
You’ll continue to have access to Disney+ until the end of your current billing cycle but will not be charged moving forward.
Is everything clear with the provided instruction?
Customer Reply
To do your inst on the computer
Anton Khomyk
Anton Khomyk Tech Expert & Writer
Got it.
Customer Reply
I have it on my computer and I'm signed in but I can't get it onto the Tv
Anton Khomyk
Anton Khomyk Tech Expert & Writer
You can cancel your subscription with computer
Customer Reply
How I tried your way but when I logged in I selected the profile but there was not a cue for subscriptions
Anton Khomyk
Anton Khomyk Tech Expert & Writer
Got it
Customer Reply
I did get in should I just delete acct
Anton Khomyk
Anton Khomyk Tech Expert & Writer
Did you cancel it?
Customer Reply
Not yet
Anton Khomyk
Anton Khomyk Tech Expert & Writer
Do you see the page like on the picture?
Customer Reply
What do you mean?
I did it. Thank you
Anton Khomyk
Anton Khomyk Tech Expert & Writer
Great
Do you have any additional questions I can help you with?
Customer Reply
No I'm good.
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