Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you have Uber Eats app?
No. I have a samsung galaxy. How to i proceed to do so>
Here's how:
Done
Good.
Open the app and sign in to your account.
How do i get pickups
Did you sign in to your account?
i am signed in
Now tap the status bar at the bottom of your map screen.
I dont see it. I"m probably signed in as a end customer
Select the settings icon at the bottom of your screen to get to Driving Preferences.
I dont have a settings icon at the bottom of the page
Okay.
I am probably set up as a customer. I need to set up as a driver
Alright.
I see the map now
Can you tap the status bar at the bottom of your map screen?
i dont have a status bar at the bottom of the screen. it has home, browse, cart and account
May I ask you to take a screenshot of your Uber Eats app and send it to our email?
Here's the email: help@howly.com
yes. sending it now
Thank you.
just sent it
Great!
Let me check it.
You need to download the Uber Driver app.
did that as well
Open the Uber Driver app.
it tells me i am offline. How do I get online
Have you created an account in the Uber Driver App?
they are processing a background check
I'm not clear until that is done
so I have to wait a couple of days
You need to wait until they approve it.
Correct.
How will i know they will text me or email me.
They'll email you.
Ok Thank you very much for your help.
Is there anything else I can do for you today?
once I get cleared then I go through uber eats or uber driver app.
Prefer to do the uber eats for now
Uber Driver App.
ok thank you
You can do Uber Eats orders there.
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Got. All the best
Goodbye!
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