Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Do you have the Fox Nation app on the TV?
Do you have the Fox Nation app on the TV?
Customer Reply
yes
What happens when you open it?
Customer Reply
the screen shows how to sign up for fox nation. I regestered to renew my subscription for fox nation with your people yesterday but fox nation would not activate
Did you have a subscription before?
Customer Reply
yes
You had to sign in to your existing account to renew the subscription.
Customer Reply
your technician did that for me yesterday
Yes. Did you recover your account yesterday?
Customer Reply
yes
Okay.
Open the FOX Nation app and sign in to your account.
Open the FOX Nation app and sign in to your account.
Customer Reply
I don't have the app on my phone. It is on my tv
You need to open it on your TV.
Customer Reply
okay give a minute to turn tv on and take lap top there in another room
Sure. Take your time.
Customer Reply
okay I have the app pulled up
Good. Now you need to sign in to your account.
Customer Reply
the screen only gives options of start your free trial, sign in with email; or sign in with tv provider
Sign in to your account with your email.
Customer Reply
the options are mobile app' web browser' tv/remote
You need to open the web browser and enter the link you see on the TV screen.
Customer Reply
code ACVC
Enter it on the TV.
Customer Reply
it states that may return to tv and watch fox nation
On the website?
Customer Reply
yes it is working, thank you!
Great!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No; you did great!
We are glad that you have resolved your issue using Howly!
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