Updated: March 25, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I renewed my subscription to fox nation yesterday but my tv will not respond when I enter fox nation

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Do you have the Fox Nation app on the TV?

Customer Replay

yes

What happens when you open it?

Customer Replay

the screen shows how to sign up for fox nation. I regestered to renew my subscription for fox nation with your people yesterday but fox nation would not activate

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Did you have a subscription before?

Customer Replay

yes

You had to sign in to your existing account to renew the subscription.

Customer Replay

your technician did that for me yesterday

Yes. Did you recover your account yesterday?

Customer Replay

yes

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Okay.
Open the FOX Nation app and sign in to your account.

Customer Replay

I don't have the app on my phone. It is on my tv

You need to open it on your TV.

Customer Replay

okay give a minute to turn tv on and take lap top there in another room

Sure. Take your time.

Customer Replay

okay I have the app pulled up

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Good. Now you need to sign in to your account.

Customer Replay

the screen only gives options of start your free trial, sign in with email; or sign in with tv provider

Sign in to your account with your email.

Customer Replay

the options are mobile app' web browser' tv/remote

You need to open the web browser and enter the link you see on the TV screen.

Customer Replay

code ACVC

Enter it on the TV.

Customer Replay

it states that may return to tv and watch fox nation

On the website?

Customer Replay

yes it is working, thank you!

Great!
Is there anything else I can do for you today?

Customer Replay

No; you did great!

We are glad that you have resolved your issue using Howly!

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