Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you have the Fox Nation app on the TV?
yes
What happens when you open it?
the screen shows how to sign up for fox nation. I regestered to renew my subscription for fox nation with your people yesterday but fox nation would not activate
Did you have a subscription before?
yes
You had to sign in to your existing account to renew the subscription.
your technician did that for me yesterday
Yes. Did you recover your account yesterday?
yes
Okay.
Open the FOX Nation app and sign in to your account.
I don't have the app on my phone. It is on my tv
You need to open it on your TV.
okay give a minute to turn tv on and take lap top there in another room
Sure. Take your time.
okay I have the app pulled up
Good. Now you need to sign in to your account.
the screen only gives options of start your free trial, sign in with email; or sign in with tv provider
Sign in to your account with your email.
the options are mobile app' web browser' tv/remote
You need to open the web browser and enter the link you see on the TV screen.
code ACVC
Enter it on the TV.
it states that may return to tv and watch fox nation
On the website?
yes it is working, thank you!
Great!
Is there anything else I can do for you today?
No; you did great!
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