Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Customer Reply
I have a Google Cloud account. Is this to pay for more storage space
1. Open this page : console.cloud.google.com
2. At the prompt, choose the Cloud Billing account you want to manage.
3. On the "Payment method page", to remove a payment method, locate the payment method info card displaying the payment method you want to remove, then click "Remove".
Can you please follow steps above to delete your old payment method ? And then I will tell you how to add new.
2. At the prompt, choose the Cloud Billing account you want to manage.
3. On the "Payment method page", to remove a payment method, locate the payment method info card displaying the payment method you want to remove, then click "Remove".
Can you please follow steps above to delete your old payment method ? And then I will tell you how to add new.
Customer Reply
that page goes to Payment Method billing account, but wont accept any information or do anything or open
You have to choose account
Just like it said on step 2
Just like it said on step 2
Customer Reply
how do I choose account, the bar does not respond, nor the arrow
Do you mean after you click on "Billing account" it does nothing
Customer Reply
yes
Open please this page : myaccount.google.com
Does it show you your Google account settings on it?
Does it show you your Google account settings on it?
Customer Reply
yes it does, thank you. It also shows payments
Now please try open this page again : https://console.cloud.google.com/billing/settings?_ga=2.255220296.1756387583.1667920581-853147928.1667920581
Customer Reply
no
Sorry ?
What exactly you mean by "No" ?
What exactly you mean by "No" ?
Customer Reply
That bar does not open. It briefly highlights blue the back to white. No drop down menu. It doesnt accept typing
Have you paid for Google Cloud on this same account ?
Customer Reply
yes
Open please this page : https://myaccount.google.com/payments-and-subscriptions?hl=en
And click on "Manage payment methods"
After that tell me please if you see there that old credit card.
And click on "Manage payment methods"
After that tell me please if you see there that old credit card.
Customer Reply
yes I have now successfully changed my card payment method. Thank you.
Great!
But if it will not charge for Cloud service, please come back.
But if it will not charge for Cloud service, please come back.
Customer Reply
thank you I will
I am so pleased to see your issue got resolved!
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