Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
I have a Google Cloud account. Is this to pay for more storage space
Can you please follow steps above to delete your old payment method ? And then I will tell you how to add new.
that page goes to Payment Method billing account, but wont accept any information or do anything or open
You have to choose account
Just like it said on step 2
how do I choose account, the bar does not respond, nor the arrow
Do you mean after you click on "Billing account" it does nothing
yes it does, thank you. It also shows payments
Now please try open this page again : https://console.cloud.google.com/billing/settings?_ga=2.255220296.1756387583.1667920581-853147928.1667920581
What exactly you mean by "No" ?
That bar does not open. It briefly highlights blue the back to white. No drop down menu. It doesnt accept typing
Have you paid for Google Cloud on this same account ?
Open please this page : https://myaccount.google.com/payments-and-subscriptions?hl=en
And click on "Manage payment methods"
After that tell me please if you see there that old credit card.
yes I have now successfully changed my card payment method. Thank you.
But if it will not charge for Cloud service, please come back.
thank you I will
I am so pleased to see your issue got resolved!
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