Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
Have not you received it?
No I haven’t. I ordered Halloween and Thanksgiving tags.
May I know the name of the service you are referring to?
Printable ducks tags. Is that what you want?
We are Howly - an online expert question and answer website that connects users with verified technical experts that can assist with any tech-related issue. I need to know the name of the service/ website where you have made the order
I don’t remember the lady’s name that made the tags and sent me examples of each. I know her mane started with an A. It was on ETSY.
Arlene or something like that.
We're not affiliated with ETSY, we provide assistance regarding issues on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're gonna do everything we can
With Etsy's Purchase Protection program for qualifying orders, you'll receive a full refund for your item if it doesn't arrive, arrives damaged, or isn't as described.
May I know if you have already paid for the order?
As far as I know. I think I put in my payment information.
Do you want to request a refund or just inform a seller about the issue to get the order?
Do I need to reorder?
To get help with your order:
They will check the issue with your order from their side
I don’t have anything. I went to Etsy and they don’t show anything. Do that mean it didn’t go thru?
Well, if you were not charged and there is no order information in your account - the order was not requested and processed at all
Ok, I’ll start over. Thank you.
You are welcome
Let me know if any questions arise, I am here
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