Updated: March 24, 2023
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by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
Verified Expert in:
Computers, Laptops issues, Apple Mac

I need to talk to someone recell phone Galaxy A10e I m having all kinds of issues

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I was hoping to talk to live person because there are a lot issues
My tele # *****

Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.

Customer Replay

I had talked to someone about 2 weeks ago

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Please note that we are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue and we're not affiliated with any other company. May I have the name of the service you are referring to?

Customer Replay

Galaxy A10e


That's the Model of your phone.

Customer Replay


What's wrong with it?

Customer Replay

1st there once was 3 buttons on the bottom of the screen. They aren't there anymore. 2. Once in an app I can't get out of them

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Customer Replay

There are now 6 dots in it's place

Could you, please, follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!

  1. Open your phone's Settings app.
  2. Go to System and then Gestures and then System navigation
  3. Choose an option:

Gesture navigation: No buttons.
2-button navigation: Two buttons for Home and Back.
3-button navigation: Three buttons for Home, Back, and App Overview.

Customer Replay

systems isn't there

Customer Replay

System isn't listed

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What options you have?

Customer Replay

could it be under a dif. heading

Go to the "Display" tab in settings, please.
And then scroll down till you see the "navigation bar" tab

Customer Replay

got it

Customer Replay

did it
checking it out

Did it helped?

Customer Replay

it worked

Do you have any additional questions I can help you with?

Customer Replay

Now why can't iget out of the apps easier
I got it

Try to use the buttons you have now.

Customer Replay

the icons on the bottom of the home screen does it

Customer Replay

Something so simple . Slap with a wet noodle

Customer Replay

Thank you!!!!

No problem 😊
Is there anything else I can do for you today?

Customer Replay

no that does it for me. I've been fighting it for over 2 weeks

I’m glad I was able to get that sorted out for you.
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay


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