Hello, thank you for using Howly. Iβll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
I was hoping to talk to live person because there are a lot issues
My tele # *****
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
I had talked to someone about 2 weeks ago
Please note that we are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue and we're not affiliated with any other company. May I have the name of the service you are referring to?
Galaxy A10e
That's the Model of your phone.
yes
What's wrong with it?
1st there once was 3 buttons on the bottom of the screen. They aren't there anymore. 2. Once in an app I can't get out of them
Got it.
There are now 6 dots in it's place
Could you, please, follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
Gesture navigation: No buttons.
2-button navigation: Two buttons for Home and Back.
3-button navigation: Three buttons for Home, Back, and App Overview.
systems isn't there
Pardon?
System isn't listed
What options you have?
could it be under a dif. heading
Go to the "Display" tab in settings, please.
And then scroll down till you see the "navigation bar" tab
got it
Nice!
bottons??
did it
checking it out
Did it helped?
it worked
Great!
Do you have any additional questions I can help you with?
Now why can't iget out of the apps easier
I got it
Try to use the buttons you have now.
the icons on the bottom of the home screen does it
Pardon?
Something so simple . Slap with a wet noodle
Thank you!!!!
No problem π
Is there anything else I can do for you today?
no that does it for me. I've been fighting it for over 2 weeks
Iβm glad I was able to get that sorted out for you.
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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