Created: December 27, 2022

I need to talk to someone recell phone Galaxy A10e I m having all kinds of issues

Last Edit: January 6, 2023
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Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
I was hoping to talk to live person because there are a lot issues
My tele # *****
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
Customer Reply
I had talked to someone about 2 weeks ago
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Please note that we are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue and we're not affiliated with any other company. May I have the name of the service you are referring to?
Customer Reply
Galaxy A10e
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
That's the Model of your phone.
Customer Reply
yes
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
What's wrong with it?
Customer Reply
1st there once was 3 buttons on the bottom of the screen. They aren't there anymore. 2. Once in an app I can't get out of them
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Got it.
Customer Reply
There are now 6 dots in it's place
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Could you, please, follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
1. Open your phone's Settings app.
2. Go to System and then Gestures and then System navigation
3. Choose an option:
Gesture navigation: No buttons.
2-button navigation: Two buttons for Home and Back.
3-button navigation: Three buttons for Home, Back, and App Overview.
Customer Reply
systems isn't there
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Pardon?
Customer Reply
System isn't listed
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
What options you have?
Customer Reply
could it be under a dif. heading
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Go to the "Display" tab in settings, please.
And then scroll down till you see the "navigation bar" tab
Customer Reply
got it
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Nice!
Customer Reply
bottons??
did it
checking it out
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Did it helped?
Customer Reply
it worked
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Great!
Do you have any additional questions I can help you with?
Customer Reply
Now why can't iget out of the apps easier
I got it
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Try to use the buttons you have now.
Customer Reply
the icons on the bottom of the home screen does it
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Pardon?
Customer Reply
Something so simple . Slap with a wet noodle
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
😀
Customer Reply
Thank you!!!!
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
No problem 😊
Is there anything else I can do for you today?
Customer Reply
no that does it for me. I've been fighting it for over 2 weeks
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
I’m glad I was able to get that sorted out for you.
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
OK
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