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I need to talk to a person on the phone about my recent macrosoft purchase
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
first name *****
Nice to meet you, *****!
Here is Microsoft contact number for Australia: 1800 267 785
Is there anything else I can do for you today?
I purchased macrosoft office recently and my computer is not supporting it. i have not used it and i want to get it refunded as i dont need it because im doing online assignments and i dont need macrosoft office
it was a mistake to pouches
Ok, I got you
my teacher said i dont need it
Please, follow the instructions below:
- Go to the link: https://account.microsoft.com/billing/orders
- Sign in, if prompted
- Go to your Order history, and then select Request a return.
im on the page but i cant see the the Request option
Ok, I got it
Please, go to this link: https://tinyurl.com/4uytddns
And tell me if you see the "Cancel subscription" button there
yes i can see that
does that make it refund if click ?
Generally, if you cancel your subscription within 30 days of purchase, you will be eligible for a refund.
i cancelled the subscription
how long the refund takes?
Usually, you will receive the refund within 3-5 working days after canceling your subscription.
what number can i contact if incase i don't get refunded?
You can contact Microsoft at 1800 267 785
ok thank you very much
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
that was all thanks alot
I am so pleased to see your issue got resolved!
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