Updated: March 30, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I need to quit a tournament game as I am playing at 9:00

just how to quit the game with the robots

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Tell me, please, what service are you talking about?

Customer Replay

BBO online


To leave the game click Back in the top-left corner and Yes to confirm

Customer Replay


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Maybe you have any other questions?

Customer Replay

it won't allow me to choose back

What do you see now?
Can you provide me with a screenshot of that?

Customer Replay

I see the back on fade
how do I take a screen shot
my partner has asked me to play in the 9:00 tournament and I have accepted
will my game show up instead of the robot game?

To take a screenshot you can use command+space and type in Screenshot in the Spotlight Search

Customer Replay

im trying

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Thank you

Customer Replay

When the online game starts, will the robot game disappear?

No, it shouldn't

Customer Replay

I don't know what to do

Try to click on your name on the table and you'll be asked if you want to leave a sit

Customer Replay


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Let me know about the results

Customer Replay

It doesn't give me the option. It shows my name

Please, try to take a screenshot of what you see there

Customer Replay

This is a mess
my photo library began updating!
can I just turn my computer off?
I got the screenshot, but I can't get to it

To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Shutting down the computer won't help, because BBO is online service

Customer Replay

Visitor uploaded: Screen.png
Type: image/png
Size: 820646
did you get it?

Thank you for the screenshot.
What happens when you click on your name on the yellow background at the bottom?

Customer Replay

my name and info comes up

Please, click on the blue horizontal lines on the left side over MPs

Customer Replay

it worked!
Thank you"

Is there anything else I can help you with?
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!

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