Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you want to buy a new one because the last one doesn't work? I am asking because there is a way to return it and get a new one if you still have your warranty
No
Do you want to buy the same or I can offer you the universal one?
Either or
I can recommend you this one:
https://www.amazon.com/Vizio-Universal-Remote-Control-VIZIO/dp/B01M8I7AI4
Okay
Do you want my assistance with ordering it?
Yes
Do you have an Amazon account?
Yeah
Ok, good
Do you see a button "Buy now" on the page?
No
Please scroll down a bit, it is an orange one below the price of it
It won't let me
Could you please send me a screenshot?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
I don't understand I'm old
Ok, everything is fine. What do you mean by saying that it doesn’t let you to scroll down?
I scroll down but it didn't go to nothing
Do you see the price of the remote?
No
I think I seen one that said 1299
Are you on the Amazon website right now?
No I don't know how to do that when I'm talking to you
You can switch between tabs in your browser. There should be a rounded square in the bottom side of your screen with the number inside of it
I'm lost here if you would call me I know how to do it
Unfortunately, I can only assist you through the chat.
Can I just get one through you
I'm sorry, but it is impossible. You can only order it using this link: https://www.amazon.com/Vizio-Universal-Remote-Control-VIZIO/dp/B01M8I7AI4
When you click on it, then the Amazon website will be opened
Then please scroll down until the button "Buy now"
Okay did it it's ordered thank you
Then it will ask you to log into your Amazon account
Already done ordered it thank you
Perfect! I am glad that I helped you today!)
Is there anything else I can do for you today?
No thank you very much you have a blessed night
Thank you very much, I wish you the same!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!