Hello, thank you for using Howly.
Do you mean you want to delete the info on your tablet which you lost?
Do you mean you want to delete the info on your tablet which you lost?
Customer Reply
I yes I would like to delete it. Or what other options are available
Have you had any security putted on it like a code to unlock it?
Customer Reply
I have a code on my divice
1 Go to android.com/find and sign in to your Google Account. You must log into the account which you have been using on your tablet.
2 The lost phone gets a notification.
3 On the map, you'll get info about where the phone is.
4 Pick what you want to do. If needed, first click Enable lock & erase.
In this case, you will need to pick erase to delete all info.
2 The lost phone gets a notification.
3 On the map, you'll get info about where the phone is.
4 Pick what you want to do. If needed, first click Enable lock & erase.
In this case, you will need to pick erase to delete all info.
Customer Reply
The information you just told me can I save it
Of course.
Do you have any additional questions I can help you with right now?
Do you have any additional questions I can help you with right now?
Customer Reply
It started ringing what do I do after it stops
It will ring your phone at full volume for 5 minutes, even if it's set to silent or vibrate.
After that, it will stop.
If you want to erase the tablet, press on erase button there.
After that, it will stop.
If you want to erase the tablet, press on erase button there.
Customer Reply
Oh so it has an erase button
Erase device: Permanently deletes all data on your phone (but might not delete SD cards). After you erase, Find My Device won't work on the phone.
Customer Reply
Give me a moment please to try that
They want Google password I have to look for it because I n e never us it
They want Google password I have to look for it because I n e never us it
Yes, you will need to enter the password to the Google account that you used on your tablet.
Customer Reply
I yse the same one on phone and tablet will that make a difference
No, it must be the same then.
Customer Reply
Yes I use same one on both devices
Then please press on erase and follow the instruction please.
Customer Reply
Ok
I give one both passwords were not the right one
I give one both passwords were not the right one
Do you have access to your account on another device?
Customer Reply
On table and tablet
And phone
And phone
In this case, you will need to change the password din your account, but only if you are sure that you logged into the same account on your tablet.
Customer Reply
I am not a 100% sure I will not take up anymore your time you been very helpful
You are welcome, if you still have any questions or need help we can process them.
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
Ok no not at this moment thanks
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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