Updated: March 14, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

I lost my Samsung Tablet how can I turn it off or what other way I can turn it off

Hello, thank you for using Howly.
Do you mean you want to delete the info on your tablet which you lost?


Customer Replay

I yes I would like to delete it. Or what other options are available

Have you had any security putted on it like a code to unlock it?

Customer Replay

I have a code on my divice

  1. Go to android.com/find and sign in to your Google Account. You must log into the account which you have been using on your tablet.
  2. The lost phone gets a notification.
  3. On the map, you'll get info about where the phone is.
  4. Pick what you want to do. If needed, first click Enable lock & erase.
    In this case, you will need to pick erase to delete all info.
Customer Replay

The information you just told me can I save it

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Of course.
Do you have any additional questions I can help you with right now?

Customer Replay

It started ringing what do I do after it stops

It will ring your phone at full volume for 5 minutes, even if it's set to silent or vibrate.
After that, it will stop.
If you want to erase the tablet, press on erase button there.

Customer Replay

Oh so it has an erase button

Erase device: Permanently deletes all data on your phone (but might not delete SD cards). After you erase, Find My Device won't work on the phone.

Customer Replay

Give me a moment please to try that
They want Google password I have to look for it because I n e never us it

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Yes, you will need to enter the password to the Google account that you used on your tablet.

Customer Replay

I yse the same one on phone and tablet will that make a difference

No, it must be the same then.

Customer Replay

Yes I use same one on both devices

Then please press on erase and follow the instruction please.

Customer Replay

I give one both passwords were not the right one

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Do you have access to your account on another device?

Customer Replay

On table and tablet
And phone

In this case, you will need to change the password din your account, but only if you are sure that you logged into the same account on your tablet.

Customer Replay

I am not a 100% sure I will not take up anymore your time you been very helpful

You are welcome, if you still have any questions or need help we can process them.
Is there anything else I can do for you today?

Customer Replay

Ok no not at this moment thanks

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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