Hello, thank you for using Howly.
Do you mean you want to delete the info on your tablet which you lost?
I yes I would like to delete it. Or what other options are available
Have you had any security putted on it like a code to unlock it?
I have a code on my divice
The information you just told me can I save it
Of course.
Do you have any additional questions I can help you with right now?
It started ringing what do I do after it stops
It will ring your phone at full volume for 5 minutes, even if it's set to silent or vibrate.
After that, it will stop.
If you want to erase the tablet, press on erase button there.
Oh so it has an erase button
Erase device: Permanently deletes all data on your phone (but might not delete SD cards). After you erase, Find My Device won't work on the phone.
Give me a moment please to try that
They want Google password I have to look for it because I n e never us it
Yes, you will need to enter the password to the Google account that you used on your tablet.
I yse the same one on phone and tablet will that make a difference
No, it must be the same then.
Yes I use same one on both devices
Then please press on erase and follow the instruction please.
Ok
I give one both passwords were not the right one
Do you have access to your account on another device?
On table and tablet
And phone
In this case, you will need to change the password din your account, but only if you are sure that you logged into the same account on your tablet.
I am not a 100% sure I will not take up anymore your time you been very helpful
You are welcome, if you still have any questions or need help we can process them.
Is there anything else I can do for you today?
Ok no not at this moment thanks
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