Created: December 29, 2022

I just bought a new TS6420 printer and after installing it shows eRROR CODE 7700

Last Edit: January 6, 2023
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Peter Davis
Peter Davis Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Peter Davis
Peter Davis Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
Brand new printer shows code 7700 and will not function
Peter Davis
Peter Davis Tech Expert & Writer
Did you set it up on your own?
Customer Reply
Yes, I have set up many printers
Peter Davis
Peter Davis Tech Expert & Writer
Okay, I see.
And do you have new cartridges in it?
Customer Reply
no they are hardly uses from my old printer
Peter Davis
Peter Davis Tech Expert & Writer
This is the problem
Customer Reply
I will try new ones
Peter Davis
Peter Davis Tech Expert & Writer
Please try.
It should resolve the issue.
Customer Reply
I will try printing now
Peter Davis
Peter Davis Tech Expert & Writer
Ok
Customer Reply
The problem is solved, thanks
Peter Davis
Peter Davis Tech Expert & Writer
Good.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
That is all
Peter Davis
Peter Davis Tech Expert & Writer
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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