Updated: May 30, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I have received an email from you informing me of someone login into my email in Moscow/Russia

i need to know if this email was sent by you before i report it

Short summary:

  1. Please, tap on this link --> https://account.microsoft.com/ sign in with the username and current password for the account you want to update.
  2. From the navigation header, select Security and because you’re accessing sensitive info, you’ll need to enter the password for this account again.
  3. From the Password security tile, select Change my password.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you tell me the name of the service that you are referring to?

Customer Replay

It was an email that said it was from Microsoft

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Just to clarify, We are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with Microsoft, we provide assistance regarding matters on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're going to do everything we can to help.
Do you remember your Microsoft account info? Login and password

Customer Replay

I just need to know if the email was genuine

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Could you check the name of this email sender?

Customer Replay

No i'm afraid i dont

Could you try to open this letter>

Customer Replay

It says Microsoft account team < no-reply@microsoft

Top answer

Just to be sure, Let us try to change your Microsoft password to keep your account in secure.

  1. Please, tap on this link --> https://account.microsoft.com/ sign in with the username and current password for the account you want to update.
  2. From the navigation header, select Security and because you’re accessing sensitive info, you’ll need to enter the password for this account again.
  3. From the Password security tile, select Change my password.
Customer Replay

i was changing my password which has now been done. Thank you for your help.

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Have you changed your password?

Customer Replay

Yes thank you

I am so pleased to see your issue got resolved!

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Comments

2 comments
Ethan Thompson
Invalid Date
I had a similar situation before. It's important to change your email password immediately and enable two-factor authentication for added security. Also, keep an eye on any unusual activities in your account.
Taylor
Invalid Date
Unauthorized login from Moscow? 😱

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