Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
1. Click "Forgot password" on the DVR / NVR Login screen.
2. Go to NightOwlSP.com/NOProtect.
3. Create an account or log in.
4. Register your device if you have not already done so.
5. Click on “View Details.”
6. On the Device Details page, click on “Reset Code.”
7. Follow the provided instructions to reset your password.
1. Click "Forgot password" on the DVR / NVR Login screen.
2. Go to NightOwlSP.com/NOProtect.
3. Create an account or log in.
4. Register your device if you have not already done so.
5. Click on “View Details.”
6. On the Device Details page, click on “Reset Code.”
7. Follow the provided instructions to reset your password.
Customer Reply
On the dvr login screen, it doesn’t have a forgot password option
Can you tell me what can you see on the screen, please?
Can you see this on the screen?
Can you see this on the screen?
Customer Reply
No,thank you
Can you answer my question above, please?
Customer Reply
Yes I see it. I signed up and it sent me a verification code but I don’t know what to do with it
Did you log in?
Customer Reply
i don’t know what to do. Login where?
I set up my account
I set up my account
In your Night Owl app?
Customer Reply
I tried earlier and it didn’t work. I reset my password but it only reset it in the app, not on the dvr
Noted, thank you!
Customer Reply
when I tried to add the dvr it wouldn’t add it. Let me try again, hold on
Take your time!
Customer Reply
I’ve added the serial number but it is asking for the password and I don’t remember it
Noted, thank you!
Can you log in to your DVR with the new password?
Can you log in to your DVR with the new password?
Customer Reply
No it doesn’t work
Noted, thank you!
Customer Reply
i got in, sorry to bother you
Is there anything else I can do for you today?
Customer Reply
no, thank you
Thank you for chatting with us today!
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