Updated: March 12, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I have lost sound on my roku

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

Attempted general control with remote with no result. When going through the setup for auto I had no sound and attempted using he tv 's remote with the same result. Still no sound

Please, press the mute button
It's the button on the side

Customer Replay

No difference. The unit was working OK yesterday then all sound stopped.

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Please, unplug your TV from the power and everything from it
Leave it unplugged for 10 minutes

Customer Replay

OK, next

Then plug everything back in and check if the issue still exists

Customer Replay

That worked, Thanks!!!!

You're welcome!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

No that will do it,

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If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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