Updated: March 12, 2023
115 Views
Was it helpful?
author
by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I have lost sound on my roku

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

Attempted general control with remote with no result. When going through the setup for auto I had no sound and attempted using he tv 's remote with the same result. Still no sound

author

Please, press the mute button
It's the button on the side

Customer Replay

No difference. The unit was working OK yesterday then all sound stopped.

banner 3
author

Please, unplug your TV from the power and everything from it
Leave it unplugged for 10 minutes

Customer Replay

OK, next

author

Then plug everything back in and check if the issue still exists

Customer Replay

That worked, Thanks!!!!

author

You're welcome!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

No that will do it,

banner 6
author

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/957db44e-3ea0-4fb3-bcdd-4aa2136c7000/width=80
Our expert Christine is online and ready to resolve your issues
1461 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Victor Z.

Expert's Assistant

Victor Z.

Welcome! How can I help you with your question?

Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info