Created: November 25, 2022

I have KDL – 46 Purchased in 2017 with a Sony Model YD034 Remote

how do I replace the batteries in the remote? The TV stopped working all at once, The first sign was that it was hard to turn it off and now will not restart with the remote or with the manual button on the side of the TV. My first question is the battery in the remote but can't find a way to get to the battery
Last Edit: November 25, 2022
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Nice to meet you, *****!
Your remote is compatible with AA / AAA batteries.
Customer Reply
How do I get into the remote to change the batteries?
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Place your both thumbs on the back of the remote. As for your other fingers, please, put them on the front of the remote. Push forward, the remote's corpus should slide forward.
Customer Reply
New batteries did not do the trick to turn the TV on. Also, as noted above the manual button on the side of the TV did not turn it on.
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
How old is your TV?
Customer Reply
Purchased in 2017.
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Have you tried unplugging it, waiting for a bit, and plugging it back in?
Customer Reply
No, I'll try that now
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Okay.
Customer Reply
Thanks that did the trick. Must be there is a computer controlling the TV, hugh?
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
I am glad it worked, *****!
Maybe your name did the magic?😅
Customer Reply
OK, Heard that before!! Thanks again.
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
He-he XD You are welcome, sir!