Updated: April 03, 2023
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by Mykola Hezhoian
Tech Expert & Writer
488 resolved issues

I have KDL - 46 Purchased in 2017 with a Sony Model YD034 Remote

how do I replace the batteries in the remote? The TV stopped working all at once, The first sign was that it was hard to turn it off and now will not restart with the remote or with the manual button on the side of the TV. My first question is the battery in the remote but can't find a way to get to the battery

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Your remote is compatible with AA / AAA batteries.

Customer Replay

How do I get into the remote to change the batteries?

Place your both thumbs on the back of the remote. As for your other fingers, please, put them on the front of the remote. Push forward, the remote's corpus should slide forward.

Customer Replay

New batteries did not do the trick to turn the TV on. Also, as noted above the manual button on the side of the TV did not turn it on.

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How old is your TV?

Customer Replay

Purchased in 2017.

Have you tried unplugging it, waiting for a bit, and plugging it back in?

Customer Replay

No, I'll try that now

Customer Replay

Thanks that did the trick. Must be there is a computer controlling the TV, hugh?

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I am glad it worked, *****!
Maybe your name did the magic?😅

Customer Replay

OK, Heard that before!! Thanks again.

He-he XD You are welcome, sir!

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