Updated: May 30, 2023
Was it helpful?
by Oliver Maslou
Tech Expert & Writer
849 resolved issues

I have had my AOL email since the start of email and now getting emails that claim from AOL that I am about to lose my Email address

Also I want to know why at this time I am still paying for email

Short summary:

  1. Identify the scam email: The email you received from "AOL support" with the subject "FINAL REMINDER: AOL Update" is a scam. Do not click on any links or provide personal information.
  2. Take action to protect yourself: Mark the email as spam and delete it from your inbox.
  3. Block the sender: If you want to prevent further emails from the scam sender, open the email, right-click on the sender's email address, and select "Add to Blocked Addresses" or "Block Sender."
  4. Understand AOL email payment: AOL offers a version called "AOL Desktop Gold" with a monthly fee of $4.99. Previous versions of AOL Desktop were free.
  5. Verify your AOL email payment: Check your bank or credit card statements for any recurring charges related to AOL.

Hello, thank you for using Howly.
Can you please provide me with the screenshot of the email you received from AOL support?


To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.

Customer Replay

just can't do

No worries, *****. You can just describe in text what exact massage you received from AOL support?

Customer Replay

The classic version of your email will be replaced by our new version on the 20th of may 2023 . so upgrade before you lose your email access
Addressed to Mail User

Top answer

Got it, thank you!
This is clearly an attempt to scam you, please note that AOL will never ask you for your personal details via email, will not ask for any verification process, and will not remove access to your account.
Remember to mark the email as "spam" and do not open any links that contain.
The "Last Warning: Upgrade your email to avoid Shutting Down" is allegedly an automated email sent by an unspecified "email team". It states that several notifications have been received concerning the user's mail account. These fake alerts may have been generated due to the account lacking general maintenance and the latest updates.

Customer Replay

ok anything i should do and why do i have to pay for aol email

banner 3
Top answer

In addition, you have the option to block the sender of this email.

  • Open the read email view.
  • Right click on the email address
  • Select Add to Blocked Addresses.

Also, please clarify when and in what way did you pay for the AOL email?

Customer Replay

my wife claims that since we started we are paying aol for our email

Do you mean since you started to use AOL email?

Customer Replay

yes sir

In 2017, AOL opted to shut down its self-contained AOL Desktop program for a more streamlined version of it, called "AOL Desktop Gold."
According to AOL It also carries a $4.99 per month price tag, whereas most previous versions of AOL Desktop were free to use.
Do you have any additional questions I can help you with, *****?

Customer Replay

no Sir Thank You

banner 6

If you`ll have questions you can back to our chat anytime!

Get answers until you're satisfied
14 verified experts are online now.
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Website problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info