Created: November 29, 2022

I have changed my email address and have new passwords

I am not in my home state right now and cannot remember my Netflix password . If I can give you my ID details am I able to change to a new password please and therefore log onto my account ?
Last Edit: January 6, 2023
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Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Nice to meet you, *****!
You can reset your password now if you have access to your email
Customer Reply
i am away on holidays and have purchased a new phone because mine has died and cannot charge. Therefore all of my account details and passwords are no longer visible to me . I have changed email and have restarted with new passwords . However I no longer have my Netflix password so as to access the account
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
got it
Customer Reply
My new email is *****@gmail.com
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Do you have mailbox on your phone now which you can open?
Customer Reply
Yes
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Great!
Visit -------> netflix.com/loginhelp.
Select Email.
Enter your email address and select Email Me.
Follow the steps in the password reset email you receive. The email will typically arrive within a few minutes, and contains a link that will sign you in to Netflix automatically. Once signed in, you'll be asked to create a new password. Your new password can't be the same as your previous password.
Customer Reply
ok that’s great , thank you so much
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
no problem
Is there anything else I can do for you today?
Customer Reply
no , thank you for your help 🙏
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
Customer Reply
Thanks again
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
You're welcome :)
Have a good day!
Customer Reply
and you
Zachary Finkelstein
Zachary Finkelstein Tech Expert & Writer
thanks
I am so pleased to see your issue got resolved!

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