Created: October 27, 2022

I have an iMac computer at the log in my key board won

Last Edit: November 14, 2022
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
 Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Customer Reply
*****
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Nice to meet you, *****!
Would you be so kind to tell me more about that issue?
Customer Reply
I have an iMac computer, My key board is not working and I am not able to log in. I have wireless keyboard and I tried using my lighting cable back to the computer, but the key board is still not working
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Have you had problems with your keyboard before?
Customer Reply
No, never
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Have you tried rebooting your computer?
Customer Reply
yes
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Ok got it
Is your wireless keyboard from Apple too?
Customer Reply
yes
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Ok thank you
Have you also tried resetting your keyboard?
Customer Reply
who do I reset the keyboard
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Perhaps this can help.
Customer Reply
how do I reset the keyboard
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Your keyboard must have a power button on the right side of the device.
1. Hold the button until the green LED on the top of the device turns off,
2. Then press the button again until you see the green LED to turn the device on
Customer Reply
That work, thank you
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
I'm glad I could help.
Do you have any additional questions I can help you with?
Customer Reply
No, that is it
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
I am so pleased to see your issue got resolved!