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I have an iMac computer at the log in my key board won
Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
*****
Nice to meet you, *****!
Would you be so kind to tell me more about that issue?
I have an iMac computer, My key board is not working and I am not able to log in. I have wireless keyboard and I tried using my lighting cable back to the computer, but the key board is still not working
Have you had problems with your keyboard before?
No, never
Have you tried rebooting your computer?
yes
Ok got it
Is your wireless keyboard from Apple too?
yes
Ok thank you
Have you also tried resetting your keyboard?
who do I reset the keyboard
Perhaps this can help.
how do I reset the keyboard
Your keyboard must have a power button on the right side of the device.
- Hold the button until the green LED on the top of the device turns off,
- Then press the button again until you see the green LED to turn the device on
That work, thank you
I'm glad I could help.
Do you have any additional questions I can help you with?
No, that is it
I am so pleased to see your issue got resolved!
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