Updated: April 05, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

I have an iMac computer at the log in my key board won

 Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay

*****

Nice to meet you, *****!
Would you be so kind to tell me more about that issue?

Customer Replay

I have an iMac computer, My key board is not working and I am not able to log in. I have wireless keyboard and I tried using my lighting cable back to the computer, but the key board is still not working

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Have you had problems with your keyboard before?

Customer Replay

No, never

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Have you tried rebooting your computer?

Customer Replay

yes

Ok got it
Is your wireless keyboard from Apple too?

Customer Replay

yes

Ok thank you
Have you also tried resetting your keyboard?

Customer Replay

who do I reset the keyboard

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Perhaps this can help.

Customer Replay

how do I reset the keyboard

Your keyboard must have a power button on the right side of the device.

  1. Hold the button until the green LED on the top of the device turns off,
  2. Then press the button again until you see the green LED to turn the device on
Customer Replay

That work, thank you

I'm glad I could help.
Do you have any additional questions I can help you with?

Customer Replay

No, that is it

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I am so pleased to see your issue got resolved!

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