Created: January 22, 2023

I have an epson stylus wide format printer with an d177 error code

Last Edit: January 22, 2023
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Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Nice to meet you, *****!
Can you please tell me if there any lights?
Customer Reply
going to the printer downstairs. didn't expect anyone to be up at this time.
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Take your time
Customer Reply
Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3963786
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Please follow
Remove the metal plate on the left side of the print head to release the print head.
Customer Reply
I am a novice on this printer any directions?
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Turn the printer off, leave it for a while, and then turn the printer on again
Customer Reply
done
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Is the error still there?
Customer Reply
no error but when printing the error reappears earlier
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Do you have on display message reappears earlier?
Customer Reply
is that a setting on the menu?
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
What do you have now on your display?
Customer Reply
ready
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Have you tried to print?
Customer Reply
I'm going to do a couple tests
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Please try to print
Customer Reply
its printing and ill let you know if the error reappear. how do I contact you or counterpart?
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
For your convenience, here's the link - https://howly.com/chat
Customer Reply
Thank you
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Is there anything else I can do for you today?
Customer Reply
not now, thanks
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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