Created: February 8, 2023

I have a55in LG tv bought in 2019 how can i get the ap for itvx?

Last Edit: March 2, 2023
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Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Nice to meet you, *****!
On your LG TV remote, press the Home key to bring up the webOS Home bar.
Customer Reply
i am not infront of tv but please continue
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Sure, *****
Step 2 : Navigate to LG Content Store in the Home bar and click it to launch.
Customer Reply
ok
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Step 3: Head to the Apps tab at the top of the LG Content Store, then select the Search icon above.
Step 4: Now type “ITVX” in the following menu and click Search. Then choose the ITVX app from the top
“Apps” row.

Step 5: Once you’re on the ITVX app page in the LG Content Store, click the Install button to begin the download.
Customer Reply
i have been to app store but could not find itvx any where
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
You need to type it in "Search" bar
Are you able to follow my instructions on your TV right now?
Or you can contact as anytime and I'll be happy to help you, sir
Customer Reply
ah ok will go down and try thanks will get back to you
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Of course, *****!
Are you going to do that now?
Customer Reply
yes its down stairs
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Great, please let me know how everything is going.
Customer Reply
can only find in your apps via Youtube isthis correct
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Please, on your LG TV remote, press the Home key to bring up the webOS Home bar.
Customer Reply
ok
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Then, navigate to LG Content Store in the Home bar and click it to launch.
Customer Reply
yep
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Please let me know once it's done.
Customer Reply
yep
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Head to the Apps tab at the top of the LG Content Store, then select the Search icon above.
Customer Reply
ok
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Have you reached that page?
Customer Reply
ok
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Once there, please type “ITVX” in the following menu and click Search
Customer Reply
ok
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
How is it going, *****?
Customer Reply
good
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Got it, well done, *****!
Have you typed "ITVX" in the "Search" bar?
Customer Reply
yes that brings up four items all to do with getting itvx via you tube
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Can you take a picture of that screen?
Customer Reply
i will try bear with me please sorry how do isend photo to you?
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Sure, I'll do my best to help you!
You need to take a picture using your phone's camera and then save this photo on your desktop.
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Customer Reply
Visitor uploaded: unnamed.jpg
Type: image/jpeg
Size: 125842
photo sent i hope
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Sure, I can see it. Working on the solution, *****!
First of all lets update your TV:
Press the Settings button on your LG TV remote control.
Scroll down to the All Settings tab and click to expand it, then select Support.
Next, open the Software Update menu and click the Check for Updates
If there’s indeed an update pending, click Download and Install.
Customer Reply
there is no software up date menu at all and no support either
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Is your TV older than 2016?
Customer Reply
puchased Sept 2015
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Then I am afraid the ITVX app is not supported on your TV>
Customer Reply
would that be the same for the uktv app for freeview?
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Almost all of the apps are not supported on TVs older than 2016, so I would imagine that this one would also be unavailable.
Can you try searching for that app like you searched for ITVX?
Customer Reply
it looks like i was sold a bum steer by Currys in 2015 september the assured me that LG were the leading manufacture of tvs for the future
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Well if you think about it, the TV is 8 years old already. New standards for the streaming apps were only implemented in 2016, that's why older TVs don't have them.
Customer Reply
Yes i will try the other but dont hold your breath. thanks for your time and patient though
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
You are always welcome, *****. Was pleasure helping you!
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